Effective date: [17/07/2025]
Last updated: [22/02/2026]
At Helping Hand Workbooks (“we”, “our”, or “us”), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website: https://helpinghandworkbooks.co.uk.
1. What Information We Collect
We may collect and process the following personal data:
- Name and email address – when you sign up for our weekly blog posts, request free downloads, join a waitlist or contact us
- Order details and shipping address – if you purchase a physical workbook
- IP address and browser information – collected via cookies and analytics tools
- Usage data – such as pages viewed, links clicked, and time on site
- Purchase and referral data (via affiliate links and ads)
2. How We Use Your Information
We use your personal data to:
- Send you free resources, weekly blog posts and product updates (if you subscribe)
- Fulfil and manage your orders
- Improve our website and content
- Communicate with you in response to enquiries
- Monitor site performance and protect against fraud
- Track referral links for affiliate programs and sponsored content
- Display relevant advertisements
3. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
- Consent – when you subscribe to our weekly blog posts or opt in to downloads
- Contract – when you place an order
- Legitimate interest – to improve website performance, for site analytics and limited marketing and to prevent fraud
4. How We Store and Protect Your Data
We store your data securely on trusted platforms, including:
- Our website hosting provider (Hostinger)
- Email marketing platforms (Mailerlite)
- Order fulfilment partners (Bookvault)
- Affiliate partners (eg. Amazon)
We take all reasonable precautions to protect your data from loss, misuse, or unauthorized access.
5. Third-Party Services & Data Sharing
We may share your data with trusted third parties, including:
- Print and shipping partners (e.g. Bookvault, Royal Mail)
- Email service providers (e.g. Mailerlite)
- Analytics and advertising platforms (e.g. Google Analytics)
- Affiliate partners (e.g. Amazon, Awin)
- Service providers (e.g. payment processors)
- Law enforcement or regulators, if required by law
These third parties only receive the data required to provide their services and are bound by data protection agreements.
We do not sell or rent your personal data.
6. Advertising, Affiliates & Sponsorships
This website may display:
- Affiliate links, where we may earn commission at no extra cost to you
- Sponsored posts, where content is paid for by a third party
- Banner advertisements, which may track views or clicks
We only promote products or services we genuinely believe are useful to our audience.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise your rights, email us at: [grace@helpinghandworkbooks.co.uk]
8. Data Retention
We retain your data only for as long as necessary for the purpose for which it was collected. For example, order records may be kept for legal and accounting reasons for up to 6 years.
9. Third-Party Links
Our website may contain links to third-party sites (e.g. PayPal, Bookvault, social media). We are not responsible for their privacy practices.
10. Children’s Privacy
This website is intended for use by adults (e.g. parents and educators). We do not knowingly collect personal data from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page periodically for changes. Continued use of the site indicates acceptance of the current policy.